Kivuto, a provider of academic digital resources, recently released the results of its innaugural academic IT survey, exploring the complex challenges being faced today by IT departments within higher educational institutions.
Kivuto, in partnership with University Business, surveyed technology leaders from universities and colleges to get a better understanding of the challenges and complexities of managing and distributing academic digital resources.
The survey findings highlight a number of key challenges. Procedures that vary by department or by product, unintegrated systems, and limited visibility into product adoption and end-user satisfaction rates all add to the burden faced by academic IT management. This burden will continue to grow as more and more software moves to the cloud.
Among the key findings of the survey:
• 86% of respondents said the lack of integration between systems and workflows is the biggest challenge to managing and distributing digital resources.
• 67% of respondents were concerned by their lack of visibility into the rate of digital resource adoption and use at their institutions.
• 84% of respondents are concerned about compliance when it comes to distributing digital resources.
Ryan Peatt, chief product officer at Kivuto, said: “Shadow IT, decentralized licensing and distribution models, in-house systems, and manual workarounds have compounded the challenges that IT departments face when managing digital resources.
“Quite simply, they don’t know what they don’t know. It is not uncommon for an academic institution to have varying models for purchasing and distribution, nor is it uncommon for these processes to live on different campuses or even within different departments, making it impossible to have visibility across all channels in one central place.”